Privacy Policy

1. Introduction

At MuzBook ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This policy informs you about how we look after your data when you visit our platform and tells you about your privacy rights under the General Data Protection Regulation (GDPR).

2. Legal Basis for Processing

We process your data only when we have a legal basis to do so:

• Contractual Necessity: To fulfill the booking agreement between you and another user.
• Legal Obligation: For tax reporting and anti-money laundering (KYC) compliance.
• Legitimate Interest: To improve our platform and ensure security.
• Consent: For marketing communications (which you can withdraw at any time).

3. Data We Collect

• Identity Data: Name, Date of Birth (for 18+ verification), and ID photos for KYC.
• Contact Data: Email, phone number, and billing address.
• Financial Data: Processed via Stripe Connect. We do not store raw credit card details.
• Technical Data: IP address, browser type, and cookies for session management.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 5 to 10 years for financial records).

5. Third-Party Sharing

We share data with selected third parties to operate the platform:

• Stripe: Our payment gateway provider.
• Cloud Providers: For secure data storage.
• Legal Authorities: If required to prevent fraud or satisfy tax audits in Romania.

6. Your Rights

Under GDPR, you have the right to:

7. Cookies

We use "Session Cookies" to keep you logged in and "Functional Cookies" to remember your preferences (like theme or language). You can disable cookies in your browser, but the platform may stop functioning correctly.